Sending a personal e-mail requires either (1) a paid membership subscription or (2) tokens. *
Most members purchase a membership subscription, available in a variety of durations, from 1 month to 1 year. A subscription allows you to contact as many members as you wish during your selected subscription period.
If there are few members near you that pique your interest, you may prefer to pay-per-contact with tokens. With Token e-mails you both can correspond back and forth for free for 90-days from the last reply (the correspondence can potentially continue indefinitely!)
Send a free pre-written "greeting card". These are intended to be ice-breakers to get a conversation going, however beware -- some members ignore, or even block, greetings and prefer e-mails only. So use greetings with caution. E-mails work best.
In your Mailbox
While reading a message in your Mailbox you may reply by clicking E-mail. *
A Greeting may be used by Free members unable to e-mail or when you'd like to send a quick pre-written response.
Send a quick polite No Thanks response. (Free members can send these.) Please use when applicable — members appreciate closure.
To subscribe, click
or to purchase tokens, click
Buy Tokens, both on your home page.
* Sometimes it's free to read reply with a real e-mail: (1) sender is currently a Gold member, or (2) you've received a T-mail (a Token e-mail).
Communication via a Subscription or Tokens (T-mails)
E-mailing communication is enabled via a subscription or, less commonly, tokens (T-mails).
Subscription - Most flexible - Communicate with many members
To communicate with the most members, a time based subscription is the best choice. Subscriptions are available in a variety of durations, and both recurring and non-recurring subscriptions are available.
I can e-mail all members and reply to all members.
All recipients (even free members) can read Gold e-mails and reply!
I can e-mail all members and reply to all members.
Silver & Gold recipients can read and reply.
Free members must upgrade, or use tokens, to read Silver e-mails and reply.
Silver is lower cost because both sender and recipient must be members to communicate.
Silver members may upgrade to Gold, after purchase, if desired.
I can read e-mails from Gold members and reply for free (while sender is still Gold).
If I receive a T-mail, I can read it and reply for free for 90 days.
I would need to upgrade (to Silver or Gold) to read messages from Silver members or reply to them.
I cannot send e-mails, unless it's a reply to a
Gold member or a T-mail.
Effect of Subscription Activation and Expiration
Effect of Activation: All messages sent prior to your subscription activation will automatically be upgraded to your current membership level and remain that way until your subscription expires. All e-mails received, including those received prior to your subscription activation, will be readable.
Effect of Expiration: Your rights as a paid subscriber exist during your subscription period only. Premium features do not linger beyond your subscription expiration.
Reading "read" e-mails: any e-mails you've read at any time will remain readable regardless of your membership level (until deleted or they pass our e-mail retention period, below.)
Tokens (T-mails) - Communicate with just a few members
Tokens may be used to send one-off e-mails. However they're only economical for extremely low volume, say 1-2 members per month. For communicating, a subscription will usually be far more economical than tokens.
A T-mail (e-mail sent using Tokens) costs 50 . This charge is applied to only the initialT-mail.
Free members can reply to T-mails for free.
Subsequent replying to/from the recipient continues for free for both parties for 90-days from the most recentT-mail. So free e-mailing may continue for years if there is no T-mail gap > 90-days.
Tokens may also be used to enable special and fun features:
You may send another member a Gift – an attractive or touching image (photo) to express your interest or appreciation. Gifts received are featured on the receiver's profile.
When you send a message, you may mark it Special Delivery to receive special attention.
Your message will appear before standard messages at the top of the recipient's Inbox.
Your message is highlighted with the icon.
The recipient will be told a *SPECIAL DELIVERY* message was sent to them.
When you send a message, you may mark it for
C Delivery Conformation – we'll e-mail you when the recipient reads your message.
Messages are retained in your Mailbox according to your membership level:
Messages in your Mailbox are retained for 90 days.
Messages in your Mailbox are retained indefinitely,
as long as your
Silver or Gold
remains in effect.
If the sender or recipient closes their account, the e-mail is retained for 90 days following the account closure.
Deleted messages are retained for 30 days. Moving a message to the Purge folder will remove it immediately.
How do I know when I receive a new message?
When a member sends a greeting or e-mail :
The message will be copied into the sender's MassageExchange.com Mailbox Sent box and recipient's MassageExchange.com Mailbox Inbox, and
A "You Have New Mail" notice will be sent to the recipient's MassageExchange.com registered internet e-mail address (along with the sender's profile photo, if one).
We remind members (at their internet e-mail address) every 7 days over 30 days (4 times) if any Inbox messages remain unread.
How do I read my e-mails and reply?
Click My Mailbox (home page or from the top menu bar)
Click the message you wish to read.
Click while viewing a message to reply.
See Membership Subscriptions - Communication above for read/reply capabilities.
Most questions may be answered by clicking Help in the top menu bar and asking a question. From there you may also contact our staff.