An expensive site. I only upgrade to gold occasionally. Silver is a waste of time.

Tokens and Gold make sense to me. Silver can be confusing, and seems to add an unnecessary layer. If the price for Gold was a little lower, it might accommodate all and may generate more revenue for the site.

I Believe Yearly Memebrship is too Expansive, Since we are Lucky if there are 10 out 2000 Members log on regulalry. If gthey are not your Match. You Can say Good Byes to $$$$$$$$$$. Not worth any ones while. I believe. If there just Once off Fee for the whole 12 Months. No Hundreds of Dollars. Say 30 to 40 Dollars Yearly Subscription. You would Probably Have Thousands of People Registering. As it is . I would think twice Before I ever Renew after Initial one Month Gold Membership. Reduce the Yearly Subscription, There will be many new people Joining. Therefore more Matches available, Might then be Value for money for People. ME is Likely to be Far Morre Profitable. NOw you have my Two Cents worth.

When I initially joined I was bemused / confused by the multitude of ways to access others in the system.
It seems there are few in my area, so I eventually opted for Tokens.
Perhaps only have tokens and change the pricing structure to make it more appealing.
Even though there are few potential matches, most either don't respond or haven't logged on for many months.
Around this area, it seems to be pointless being involved with M-E.
I hope this changes ;-)

It’s a bit confusing with many options to communicate but o my certifiably ones are allowed. Makes it overly complicated to chat, message, email, what ever.

Allow free replies and comments

MassageExchange Comment

Free members may reply for free to GOLD and TOKEN messages.

I don't know what that is (silver)?
Happy with tokens , thanks

In this day and age I believe an offer like, annual membership would have been preferred. A membership eliminating limitations like having to use tokens for every messages. Just an opinion from a fairly new member however, using other relatively same websites.

MassageExchange Comment

Yes, we have this. It's called 1-year GOLD. Members may choose auto-renewing or not.

By the way, members do NOT use tokens for every message. You must have misread how Tokens work. Please see https://www.massageexchange.com/tips/tokens.asp

Please resume allowing free limited responses.

MassageExchange Comment

We never stopped!? Members have always, and can still, reply to GOLD and TOKEN messages for free for life. In addition, free members may also send free "greetings" as ice-breakers.

As long as it's clear what the membership levels are then no reason to change it. I appreciate the token system for that 1 message I send every 6 months or to reply to someone who has messaged me before but no longer able to without paying. I don't have much success on this site (can't/won't compete with the other 199 men messaging each woman) so don't get any value from the other membership plans.

When I first joined anyone could email anyone else. Much better system for exchanges. Not sure what benefits there were for members then. But I had some great swaps and made great friends.

MassageExchange Comment

Sorry, but you're mistaken. We were not a 100% free service when you joined in 2023. However, you could reply to Gold and Token messages for free... and you still can. 

If the cost was cheaper I would be more likely to sign up!

Just have one membership price that covers everything.

Far too expensive. Have one membership level that does everything, £10 for one month, £20 for 3 months, £30 for 6 months, £50 for a year. Go for volume on small payment especially during a cost of living crisis. It might encourage people to log in more regularly, too many people have not logged on in months.

File for bankruptcy.

MassageExchange Comment

Presumably this was meant in jest. However, this is not the best time to make fun of going bankrupt. With the brain-dead Trump tariffs, bankruptcy is an increasingly likely prospect for many US companies, small and large. It's not clear yet how much our operating costs will rise.

more of a suggestion, But It would be great if massageexchange could implement a way in which we get a refund of our token if we send a message to another member and they do not respond in a certain number of days. That way the tokens are not "wasted" (and the money that it takes to purchase tokens)

MassageExchange Comment

We already refund unread T-mails. See Token Refund Info

A refund for unreplied T-mails, however, reveals a glaring loophole: A T-mail sender need only include their phone number or off-site e-mail in the original T-mail and ask the recipient not to reply on-site. That makes every T-mail they send refundable (free). That's bad for business longevity. We'd go out of business. Which we assume is also bad for our customers who want to use our service.

I don’t like the current system as the prices are way too high. I think Tokens should have more options available that are cheaper, Silver should be eliminated as I find it a waste since you can only respond and reply to other Silver members, and Gold membership is okay since they can communicate with whomever but the price options need to be lowered. Honestly, I would be happy if both Silver and Gold were eliminated since the pricing is so high and just keep the Tokens but offer lower prices. Also, there should be an option to communicate with other FREE members who don’t wish to pay or cannot afford to pay. A suggestion I find useful is at least 10 free emails per day should be allowed for free members to communicate and respond with other members no matter what membership they have. Another suggestion is just how retail stores have promotions the site should provide promotions during the holidays or monthly for cheaper payment options or discounts.

MassageExchange Comment

Regarding "there should be an option to communicate with other FREE members who don’t wish to pay or cannot afford to pay". We already have this. It's how both GOLD and TOKENS work.

My current thoughts are why purchase tokens being I have a Silver membership and it appears I would be smarter to upgrade to Gold than to buy tokens for basically the same cost. So, I would agree with other members that saying drop Silver only if you make that price point Gold.

The only difference is a free member may read and reply to gold. Gold should have more perks or silver have less. To choose silver having less would punish existing subscribers. Get rid of silver make gold the cost of silver. It rewards the gold by paying less or getting “free” months and rewards silver. In the end it rewards everyone because the free will be able to read what was sent.

Dont mind paying for tokens if the Members contacted at least had the decency to respond - either positive Or negative - Not let one hanging. Shows lack of commitment and not serious about membership or the Exchange process.
Also - Serious lack of promotion to attract Females and other diverse genders on this platform

MassageExchange Comment

We already do considerable promotional advertising. In fact, the greatest expense of our company is advertising.

Over priced for people in my atea

MassageExchange Comment

Tokens are most practical when members have a low number of matches near them.

Most others said it all

Well as many have said the Gold is far too expensive based on the number of members in my area. I am interested in the turnover of members plus the overall profitability of the site. It sounds like you have a small crew but are looking to maximize profits. Also I note you are only answering a very few comments. It would be nice to see the tally of positive comments v. not so positive. Also how do you look for new members to make it more of a pool of people.?

MassageExchange Comment

Tokens were intended to be the more cost effective solution for those members with few matches in their area.

Well, the system is somewhat unfair, but that’s the way life is. What does surprise me is the general lack of promotion for this site in the media. I can’t remember how I originally found the site and have never seen it promoted anywhere!

MassageExchange Comment

We have tried to offer several payment models to be fair to everyone. We do considerable promotional advertising - such is very expensive for a site such as ours.

it all feels like complete BS And a scam. You’re basically trying to get the males to pay for a membership or tokens because stereotypically we are perceived as being more “horny” and more willing to pay for things like this than females.
You address this specifically and accept it as the norm and stated as the norm. So, thinking about equal rights, I find it very misleading to expect males to pay for additional features of the website versus anyone and everyone who uses the website. Why does my desire to have a legitimate therapeutic massage have less legitimacy than a female wishing for the same as I?

MassageExchange Comment

It's neither BS nor a scam. But it reflects reality. We agree with your inequity comments. However, when we first opened the site, we discovered women were simply not paying. That meant men-seeking-women were paying (for Silver, the only choice at the time) and getting the shaft ... paying + no replies = bad news. We then added Gold for men-seeking-women alone. It worked. The decision was not without qualms.

It is not broken, so there is no need to fix it. I like tokens. The cost of gold and silver is too expensive for the small number of potential partners in my region. If tokens are eliminated, I would likely leave the site.

Leave as is

Add a free trial period so I know what I would be paying for

MassageExchange Comment

Free members can already read/reply to Gold and Token messages for free. That's our trial. That 'trial', lasts the life of the account.

I agree with Bronco. Make the first exchange, maybe the whole first year free. You will see your numbers sky rocket. If someone proves to be an effective attractant, you might reward them with free tokens and you will see the gifts move faster. Train before charging is a great model for success.

MassageExchange Comment

Making the first year free has been considered. However members would likely close their account after a year and create a new one every year. Income drops to zero. Oops.

Make it more affordable.

Members with Silver/Gold status should be able to receive email from non-paying members. At least answering an email they receive from us. They can read the message but they cannot answer. which is impeding the Silver/Gold members of the results they are intitled to.

as to the "Tokens are not recommended for Males seeking Females" policy this is plain discrimination. Why would a subgroup be favored. In my large city, these members are in minority (on both sides).

Most of the non-paying members are not professionnal RMT/LMT and are expressing their wanting to improve their techniques. Most of the times to impress their "other sex" dates, but they come to a "same sex" member to get those lessons.

As to a free/ad-based... try contacting manufacturers of products to sponsor you! Anything related to massage (furniture, oils... )

MassageExchange Comment

Your understanding of our SIlver vs Gold seems to be in error. See the table at Help > Pricing (top menu).

Having varied pay walls discourages me from fully engaging, especially considering how many inactive profiles exist in my area. Why pay more to message people with no gurantee of a response? In some ways this has turned into an OKCupid style of service. Which is not appealing to me.

MassageExchange Comment

We don't know what you mean by "OKCupid style of service". Perhaps you can revise your comments to explain.

Silver is pointless, confusing and a waste of money. On average I contact 1 member a month so tokens are the best value option for me. I like that I can buy them in bulk and then use them as the need arises, when a new and interesting member joins. I disagree with the official advice that males seeking females should not use tokens. In my large city there might be one new female member join each month if you're lucky so buying tokens to contact them costs half as much and if there is a month or two when no new members sign up then you haven't paid your membership for nothing. Perhaps try harder to attract and retain female members by not allowing them to be exposed to the creeps on the site.

MassageExchange Comment

The majority of Males-seeking-Males use Silver and it works well for the vast majority of Males-seeking-Males. But based on your current profile, that's not you. So indeed Gold or Tokens are a better choice for you.

Make it Free. No enough people in my area to justify this site. Its a great idea to exchange massage with someone like minded. Have to figure out a way to get more people on this site. Free is the answer. Once built charge advertisers

MassageExchange Comment

Running our company for free means we could not advertise, we could not pay our employees, we could not pay our utilities, and could not pay our web hosting company. That does not appear to be a viable plan for business longevity.

Reduce costs please

Ad based, free emails

MassageExchange Comment

Ads over the years have provided meager income; insufficient to make even a dent in our operating costs. We've tried!

tokens are quite expensive can you adjust either the price or amount required

MassageExchange Comment

Tokens are not recommended for Males-seeking-Females such as yourself unless there a few matches near you. See your pricing page (https://www.massageexchange.com/membership/pricelist.asp) to learn why this recommendation is in place.

Create a members only search function, please. May on the site seem not to be members but I find it difficult to discern when sending a message...or I'm missing something!

Also consider a rolling monthly subscription option

MassageExchange Comment

If you only contact subscribers you'll miss all the token users.

Reduce the cost of tokens so there's more interactions

MassageExchange Comment

You'll have more interactions with a subscription.

Make it ad based/free so it can grow only a few females on here from my area. Not paying to send a message that might lead to nothing. Members go months without login in

MassageExchange Comment

Regarding "Make it ad-based/free": We tried for many years to garner income from ads, but it never reached even 1% of the income necessary to operate our business. Sad but true.

simplify; I don't understand it at all.

MassageExchange Comment

Males-seeking-Males: Buy Silver. That's all you likely need.

Should offer a little free membership to be able to send a message

MassageExchange Comment

We actually already do. Free members can read and reply to Gold and Token senders for free.

Eliminate the current system. Suggestions;
- One off payment lifetime subscription. Introduce e.g. anonymity features or unrestricted photo views etc
- One free message monthly, no other benefits for non paying members. May help encourage membership.
- View ads for non-paying members to send more messages, and still help fund site costs.

MassageExchange Comment

- We've tried LIFETIME memberships in the past but they never caught on so it was removed.

- We already have suggestion #2. Free members can already read and reply to Gold and Token senders for free for the life of their account. That's usually far more than one free message per month.

- Ads historically have generated meager income. Sadly, we're no Facebook and we can't charge Facebook advertising rates.

Free members should get one free email per month to try and engage someone.

MassageExchange Comment

Free members can already read and reply to Gold and Token senders for free. And that's quite often more than one per month.

Silver is confusing as silver members don't always understand their messages cannot even be read by free members. Only being able to communicate with other silver members is a pointlessly restrictive system.

I recently joined and cannot believe how complicated this is - just have a free membership with limited messages and a premium paid membership with all the functionality

MassageExchange Comment

Male-seeking-Male: Silver. That's all!

Create a one-time payment option, like a lifetime membership. Or just make it all free for everyone.

MassageExchange Comment

Free is not possible since we have employees and bills to pay. We receive meager income from other sources such as advertising.

Create a one-time payment option, like a lifetime membership. Or just make it all free for everyone

MassageExchange Comment

Free is not possible since we have employees and bills to pay. We receive meager income from other sources such as advertising.

I never really understood Silver. Choice should really be a subscription model (e.g the current Gold) with an alternative also available of tokens for those one-off messages, which permit, say 5 messages back and forth.

MassageExchange Comment

Silver works well for Males-seeking-Males. Since that's not you, you may safely ignore Silver.

Having three types is silly. Having just tokens feels like video game microtransactions and those are just too easy to get out of hand.

MassageExchange Comment

We offer 3 choices to accommodate different member scenarios and ultimately save members money. Silver is lower cost and works for Males-seeking-Males. Gold otherwise. Tokens are the lower cost option for members who have few matches near them.

Should make Silver the basic membership. Maybe with a paid commitment people would be more active.

Not much can be done with silver

MassageExchange Comment

A majority of our Male seeking males members are Silver and it works out well.

The benefit of gold tokens for us is we can be selective who we can communicate with and allowing a response without the other party having to pay also. The Silver membership has little or no value for us and sadly a wasted token from the sender.

Make it all free

MassageExchange Comment

Free is not possible since we have employees and bills to pay. We receive meager income from other sources such as advertising.

Make it more affordable across the board.  Do a 50% sale!

MassageExchange Comment

Reminds me of "Give an inch and they want a mile.". Well, we have no plans to offer a 50% discount. But we are offering a $20 discount on 1-Year terms through Aoril, 30 2025. With prices destined to rise dramatically everywhere else from the Trump Tariffs, we're doing our part to help.

I like the tokens since there's not a lot of matches near me.

I'm ok with the current system. I've used Gold membership and tokens.  Gold was good when I was trying to reach a lot of people.  Tokens are more economical for reaching out to smaller groups of people, especially given that memberships expire but tokens do not.  If I were to suggest any change it would probably be to redefine membership so that current membership is required to contact a user for the first time but once contact is made, the ability to contact again never expires.

Better yet, eliminate both memberships and reduce the price of tokens.

Gives me a choice.

Choise is good.

I find it well worth it to subscribe annually, and avoid confusion that way myself. Simplicity is always good.

Make the rules clearer and simpler. Too much clutter and confusion.

MassageExchange Comment

We've re-written the pricing page to use a table format with features of each level. It should provide better clarity.

The current levels of membership are good, tokens distract from the silver and gold